How to Route Email to External Providers

If you use Google Workspace, Zoho Mail, or Microsoft 365, you must configure MX records. Follow this manual to set up external mail routing.

Step 1: Preparation

Ensure you have the Destination Hostnames and Priority Levels provided by your mail provider (e.g., aspmx.l.google.com with priority 1).

Step 2: Adding MX Records

  1. Open the Add Record modal and select Type: MX.
  2. Priority: Enter the numeric priority (lower numbers have higher priority).
  3. Destination: Enter the mail server hostname.
  4. Click "Save Record".
[IMAGE_PLACE_HOLDER: MX Setup Step - Screenshot showing the priority and destination fields.]

Step 3: Conflict Prevention

If you are switching to an external provider, ensure you delete the default local MX records from the ledger to prevent delivery conflicts.

MANUAL NOTE: After updating MX records, it can take up to 24 hours for global mail servers to recognize the change. During this time, mail may still be delivered to your old server.