Providing Data for Rapid Diagnostics

To fix a bug, our engineers need to see your system environment. BoostonCP can automatically bundle and transmit technical telemetry with your report.

Step 1: Enabling Auto-Diagnostic Logs

In the Bug Report modal, ensure the "Attach System Environment" checkbox is active. This will collect:

  • Operating System version (e.g., Ubuntu 22.04 LTS).
  • Booston-Core binary version.
  • Active PHP and Webserver versions.

Step 2: Attaching Specific Logs

If the error is related to a specific module, use the "Select Log Source" dropdown to attach:

  • Webserver Logs: If a site is displaying 502/504 errors.
  • Task Logs: If a migration or backup failed.
  • Security Logs: If you suspect a firewall or malware scanner glitch.
[IMAGE_PLACE_HOLDER: Telemetry Step - Screenshot showing the log attachment dropdowns.]

Step 3: Neural Sanitization

BoostonCP automatically sanitizes your logs before transmission, removing sensitive data like database passwords or private keys. You can review the sanitized payload before clicking send.

SECURITY NOTE: Never manually paste raw private keys or plain-text passwords into the bug report description. Use the automated telemetry tool instead.