At BoostonCP, we are committed to providing a high-performance, secure, and world-class web hosting control panel. To ensure complete transparency and user satisfaction, we have established the following Refund and Cancellation Policy.

01 The "Try Before You Buy" Philosophy

Unlike traditional control panels (e.g., cPanel, Plesk), BoostonCP offers a unique Launch Free tier. We believe that our users should never pay for something they haven't fully tested.

Complete Feature Access: Our Free Tier is NOT a limited demo. It provides 100% access to all our elite features, including our native GoLang core performance and built-in security.
Full Testing Capability: We encourage all users to install BoostonCP on their specific VPS/Server environment before choosing to upgrade to a paid node.

02 No-Refund Policy

Because we provide a lifetime free version that allows you to evaluate our product's suitability for your business, BoostonCP does not offer refunds for any paid license purchases.

By upgrading to a paid tier, you acknowledge that you have tested BoostonCP using our free license and found it compatible with your requirements.

All sales are final upon the successful activation of a paid license key.

03 Why We Stand Behind This Policy

BoostonCP is engineered to replace high-cost, bloated legacy systems. Our value proposition includes:

Built-in Security: Native, high-grade security features (Anti-virus/Malware protection) at no extra cost.
Elite Backup System: User-level storage integration (G-Drive, FTP, SFTP) with 5-minute intervals.
Resource Isolation: Native resource limiting and PHP management inspired by CloudLinux best practices.

04 Subscription Cancellation

While we do not offer refunds, we provide complete freedom regarding your subscriptions:

Cancel Anytime: You can cancel your paid subscription at any time through your billing dashboard.
Service Access: Upon cancellation, your paid features will remain active until the end of your current billing cycle.

05 Technical Support vs. Refunds

If you encounter a technical issue with your paid license, our "God Mode" support team is dedicated to resolving it.

Technical difficulties do not constitute grounds for a refund, as our support team is available to fix any software-related bugs or deployment issues.

06 Exceptional Circumstances

In the rare event of a duplicate payment or a confirmed billing error caused by our system, we will investigate and process a correction accordingly.